Privacy policy

Legal Entity Disclosure: Our legal name is G. C. Furnishers, operating online and commercially under the brand name Gupta Cloth House.

At Gupta Cloth House (a brand of G. C. Furnishers), we value your privacy and are committed to protecting your personal information. Gupta Cloth House operates this store and website (guptaclothhouse.com), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Gupta Cloth House is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

 

1. DATA SECURITY & COMMITMENT

We use secure systems and trusted hosting platforms to help protect customer information and online transactions against unauthorized access, alteration, misuse, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

2. SAFE PAYMENTS & PAYMENT SECURITY

All online payments are processed through secure third-party payment gateways for safe transactions. Gupta Cloth House (G. C. Furnishers) does not store confidential payment information such as debit card details, credit card numbers, CVV numbers, or banking passwords on our servers.

3. PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information, depending on how you interact with the Services:

 

  • Contact Details: Name, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details (processed securely via third-party gateways).
  • Account Information: Username, password, security questions, preferences, and settings.
  • Transaction & Order Information: Items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.
  • Communications with Us: Information you include in communications with us, for example, when sending a customer support inquiry.
  • Device & Technical Data: Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information: Information regarding your interaction with the Services, including how and when you navigate our website.

4. PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

  • Directly from You: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your information.
  • Automatically through the Services: From your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
  • From Service Providers: When we engage vendors to enable certain technology and when they collect or process your personal information on our behalf.
  • From Partners or Third Parties: Through business, marketing, or integration partners.

5. HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, remember your preferences, send account notifications, arrange shipping, facilitate returns/exchanges, enable product reviews, and create a customized shopping experience (such as recommending products related to your purchases).
  • Marketing and Advertising: To send promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services based on items you previously purchased, added to your cart, or viewed on the Services.
  • Security and Fraud Prevention: To authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity. (Note: If you register an account, you are responsible for keeping your account credentials safe. Do not share your username or password with anyone).
  • Communicating with You: To provide customer support, respond to inquiries, and maintain our business relationship with you.
  • Legal Reasons: To comply with applicable laws or valid legal processes, respond to law enforcement or government requests, participate in legal proceedings, and enforce our terms and policies.

6. HOW WE DISCLOSE PERSONAL INFORMATION

We do not sell, rent, or misuse customer information. We may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify and Vendors: Third parties who perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping services).
  • With Business and Marketing Partners: To provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity.
  • With Your Consent: When you direct or request us to share information, such as to ship products to you or through your use of social media login integrations.
  • Corporate Affiliates: Within our corporate group or affiliates.
  • Legal Compliance & Business Transfers: In connection with a business transaction (such as a merger or bankruptcy), to comply with legal obligations (subpoenas, search warrants), or to protect and defend our rights and users.

7. RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit will be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside.

To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our store, along with other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your data rights for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy.

8. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand customer preferences. You may choose to disable cookies through your browser settings, though certain website features (such as your shopping cart or checkout) may not function properly if you do so.

9. THIRD-PARTY WEBSITES AND LINKS

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of third-party sites. Any information you share on public or semi-public venues, including third-party social networking platforms, may be viewable by other users without limitation.

10. CHILDREN'S DATA

The Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request its deletion. We do not knowingly "share" or "sell" the personal information of individuals under 16 years of age.

11. DATA RETENTION

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies. We reserve the right to retain information where legally required or necessary for business operations.

12. INTERNATIONAL TRANSFERS

Please note that we may transfer, store, and process your personal information outside the country where you live. If we transfer personal information out of the European Economic Area (EEA) or the United Kingdom (UK), we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or UK equivalent contracts, unless the data transfer is to a country determined to provide an adequate level of protection.

13. YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, and we may decline requests as permitted by law:

  • Right to Access / Know: You may request access to personal information we hold about you.
  • Right to Delete: You may request that we delete personal information we maintain about you.
  • Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may request a copy of your personal information to transfer it to a third party, in certain circumstances.
  • Managing Communication Preferences: You may opt out of promotional emails at any time by using the unsubscribe link displayed in our emails. Even if you opt out of promotional messages, we may still send you non-promotional communications regarding your account or orders.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your requests. You may also designate an authorized agent to make requests on your behalf, provided they supply proof of authorization and you verify your identity directly with us.

14. COMPLAINTS & POLICY UPDATES

  • Complaints: If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.
  • Policy Updates: Gupta Cloth House (G. C. Furnishers) reserves the right to modify or update this Privacy Policy from time to time without prior notice, to reflect operational, legal, or regulatory changes. We will post the revised Privacy Policy on this website and update the "Last updated" date. Customers are encouraged to review this page periodically.

15. CONTACT US

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us using the details below:

Gupta Cloth House (A brand of G. C. Furnishers)

  • Address: GUPTA CLOTH HOUSE
    Shop No. 16, Sikar House, Shiv Vihar Colony, Subhash Nagar, Jaipur, Rajasthan 302016
    G.C FURNISHERS
    B62 B-Block, Sikar House, Subhash Nagar, Jaipur, Rajasthan 302016
  • Phone: +91 9119 127 593
  • Email: Guptaclothhouse16@gmail.com
  • Website: https://guptaclothhouse.com

Thank you for trusting Gupta Cloth House. We value your privacy and appreciate your support.